We understand that plans can sometimes change, and we’re here to make the process as smooth and transparent as possible. Please find our policies below for your reference:

• Reservation Confirmation: A 100% advance payment secures your booking with us.
• Cancellation Window: Cancellations or postponements made 7 days or more before check-in will not incur any charges. For changes within 7 days of check-in, a 100% retention fee applies.
• Refund Processing: Eligible refunds will be processed within 10 business days.
• Date Amendments: Adjustments to your stay dates are subject to availability and any applicable rate changes.
• No-Show Policy: In case of a no-show, the full booking amount will be retained as a cancellation charge.

If you have any questions or need assistance, our team is always here to help and ensure your experience with us is seamless and delightful.
Contact: +9919845911234
e-mail: reservations@timbertales.com